Help & support

Email us

hello@gardnerpay.com — we usually reply within one business day. In the app, tap Settings → Contact support.

Gardeners

For questions about your account, getting paid, invoices, quotes or business texting, email us from the address on your GardnerPay account so we can find it quickly.

Clients of a gardener

For questions about your service, schedule or price, contact your gardener directly: their name and phone number are on your invoices and texts. For help with a GardnerPay link or a payment, email us.

Common questions

• How do I stop text messages? Reply STOP to any text. Reply HELP for help.
• Is my card safe? Payments are processed by Stripe. GardnerPay never sees or stores your full card or bank account number.
• How do I delete my account? In the app, go to Settings → Delete my account, or follow the steps at gardnerpay.com/delete-account.
• How is my information used? See our Privacy Policy and Terms of Service.